didi rugby have won an award for providing such a large amount of online classes and support for members during the pandemic.
The recognition came from international business management software provider TeamUp, who run systems in several countries for businesses which interact with members and customers via online platforms, such as Zoom.
didi rugby were awarded the ‘Outstanding Community Award’ for hosting 155 online classes between March 2020 and March 2021.
Founder and CEO Vicky Macqueen said she was both proud and delighted to see the whole team get rewarded for their determination and hard work during what was a challenging time for everyone.
Family business
“There is a real family feel to our business. So, as soon as lockdown began, didi HQ got together with our franchise owners and coaches on Zoom calls to discuss how we could still be there for our young did stars and their parents during lockdown.
“We know that face-to-face classes would be unlikely for some time. So, as a result, we grabbed the bull by the horns as a group. We embraced technology that was new to many of us and started delivering online classes instead.
“I am not saying it all went without a hitch! But to be able to deliver so many during that time is testament to the hard work of our franchise owners and coaches. Some of them had never hosted anything online in their lives before.
Local coaches
“We were all desperate to provide a link between local coaches and local children. We also wanted to try and make sure that we gave parents some interaction too. Lockdown was such a tough time for many of them stuck at home with young children.
“We received some amazing feedback during 2020 for our online classes and challenges. It was great to be able to put a smile on the face of kids and their parents while the pandemic took a hold on normal life.
“I would also like to thank our didi customers who stuck by us during this time and encouraged us to do more classes by their attendance and their feedback.
Entertainment
“I am extremely proud of everyone’s efforts and take my hat off to all of our coaches and franchise owners who provided inclusive fun and entertainment for their members, even if they only had a rolled-up pair of socks to join in with.
“A big thank-you to TeamUp for their support and for telling us that the award is richly deserved and a reflection of the strong family environment we operate in here at didi.”
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